Frequently Asked Questions

What is included in the membership?

The monthly online membership includes:
- Step-by-step detailed pottery tutorials  
- Business lessons on setting up an online pottery business
- Access to a community with creatives on a similar journey
- Monthly live Q&As to address all your pressing questions 

How much does the membership cost?

The membership is USD35 /month when you subscribe to the monthly plan or USD350 /year when you subscribe to the annual plan.

Can I cancel my membership at any time?

Yes, you can cancel you membership anytime you want. If you are on the monthly plan, your billing will stop at the end of your monthly billing cycle. Similarly, for annual plan, your billing will stop at the end of your annual payment cycle. 

Is there a trial period or refund?

Since its an online membership, where you get access to all the lessons & resources as soon as you sign up, I do not offer a trial period or a refund.  

How often are new pottery lessons and business resources released?

There is one lesson dropped each week, so 3-4 lessons every month along with the live Q&A. In general, there’ll be 2 pottery lessons & 2 business lessons each month.

Are the lessons suitable for beginners or experienced potters?

Most of the pottery lessons so far have been focussed on the beginners. However, going forward, the complexity of projects will be increasing, given that the beginners lessons are complete. I do have some pottery tutorials available for experienced potters. The business lessons are obviously more relevant for the experienced potters.

Can I access the lessons and resources at my own pace?

Yes, you can access the lessons anytime, any where on your mobile or desktop, at your own pace.

Is there a community or forum where members can interact and ask questions?

Yes! We have a community within the learning platform to share our projects, ask questions and cheer each other on.

Are there any prerequisites or required materials for the lessons?

Most of the projects will require basic hand-building tools and some 'good-to-have' tools. You can checkout this guide for the list of tools & materials required. For projects which require additional tools, all details will be included in the tools & materials section with each lesson.

Can I access the membership content on any device?

Yes! Absolutely.

Will I have access to past lesson materials if I join later?

Yes, you will have access to the complete content library as soon as you join.

How can I contact customer support if I have any issues or questions?

You can send a message through the ‘Contact’ page if you have any issues or questions. Alternately, you can send an email to jaspreet@ceramicsbyjas.com with your questions. 

Are there any additional costs or fees associated with the membership?

No, there are no additonals costs other than the monthly/ annual membership fee.

Can I share my membership with others or is it for individual use only?

It is for individual use, though you can share the access with your business partner/ family.

Are there any restrictions on geographic location for joining the membership?

Its an online membership and can be accessed anywhere anytime from a device connected to the internet, irrespective of geography.